Shipping policy

Shipping policy

At AuremBlack, we know that a great night’s sleep begins with a smooth delivery experience. That’s why we’ve designed our shipping process to be fast, reliable, and transparent — so your sleep essentials arrive safely, right to your door.

Where We Ship

We currently ship to all addresses within India, please contact our support team at admin@auremblack.com

Delivery Timeframes

  • Standard Delivery (Free): Estimated delivery within 2–4 working days after dispatch.

Delivery times may vary slightly during busy seasons or promotional periods. You’ll receive a tracking number once your order has been dispatched.

Order Processing

All orders are processed within 1 business day. Orders placed before 15:00 PM (GMT) are typically dispatched the same day. Orders placed after this time will be dispatched the following business day.

Missed Delivery / Redelivery

If you’re not home at the time of delivery, the courier will either:

  • Leave the package in a safe location

  • Leave a calling card for redelivery instructions

  • Attempt redelivery the next working day

Please ensure your address details are entered correctly at checkout to avoid any delays.

Question or Special Requests?

Need to update your shipping address or have a special delivery request? We're here to help! Contact our team anytime at admin@auremblack.com and we’ll do our best to accommodate you.